Privacy policy

Privacy policy

Privacy policy

This Privacy Policy governs your use of the Website and the services of the Societe Anonyme under the name "INDUSTRY AND TRADE OF VARNISH PAINTS SOCIETE ANONYME VECHRO " (hereinafter "Company"). By accepting our privacy policy and the terms and conditions, you acknowledge that you have read and agree to be bound by this Privacy Policy. These terms may be improved, updated or in any way modified, in whole or in part, at any time.

The personal data, optional and mandatory, that you need to provide when you enter the website or register for various applications related to services or products provided by VECHRO and any additional personal data requested at a later stage, collected, processed, transferred, stored and are used by VECHRO in its capacity as controller, as well as by service providers including personal data processors and service providers as described below.


1. What and who does this privacy policy cover?

The Company is responsible for the processing of personal data (eg information identifying a specific person, such as full name or email address) that we collect from and for you through the Company Services that are processed in accordance with terms of this Privacy Policy.

This Privacy Policy, as well as our Cookies Policy, applies to all users, including those who use the Company Services without being registered or subscribing to a Company Service and those who have registered or are subscribers to a Service of the Company.


2. What kind of personal data do we collect about you?

When you register or use our website or any of our services, you are required to provide certain personal information (such as your first and last name, email address, password, etc.) by filling in the fields specified as required on the login form of the login page (login) or document.

You will also be asked to provide personal information for specific purposes, such as when making a reservation through our Call Center, which may include:

  • Contact information such as your name, mailing address, email address and phone number.
  • credit card number or other payment account number, billing address and other payment and billing information ("Payment Information")
  • electronic user account details, profile information or password
  • files and copies of your mail if you contact us.
  • information necessary to meet specific requirements (eg health conditions requiring specific colors)
  • information about products purchased.
  • and in limited cases, customer credit information.

We may collect personal information from a variety of sources, such as:

  • via the Website
  • through detention centers and telephone calls
  • through social media and brand channels (e.g. Facebook, Instagram).
  • or when you provide them to us voluntarily

The provision of your sensitive personal data is optional and you will still be able to use the site and all its features. We may also use the information you have given us to contact you from time to time to provide you with important information, required notices and marketing offers, provided you give us your immediate consent to our specific request , noting that you can opt out at any time by sending an email to [email protected].

By accepting our services and products and using our website, you give us your express consent to the collection, processing, use and storage of your personal data in accordance with applicable laws and this agreement.


3. Connected services

VECHRO Services may also link to sites, including social networking sites operated by non-affiliated companies, and may provide advertisements or offer content, functionality, games, newsletters, contests, or applications developed and maintained by connected companies. VECHRO is not responsible for the privacy practices of unrelated companies and as soon as you leave the Company Services or click on an advertisement you should check the other Privacy Policy of the other service.

4. Purposes of processing.

We collect, process, use and store your personal data:

  • To verify your information from us when you link to our sites
  • To fulfill your purchase or information requests and revoke your preferences and your registration information.
  • To provide our services to you
  • To evaluate and obtain data for administrative and other communication purposes and to operate and improve the quality and efficiency of our services and our websites related to the operations of VECHRO
  • To allow you to comment on content and participate in online games, contests or rewards programs
  • To send you (via email, SMS, phone, chat and social media),
  • with your prior consent, offers, promotions and other commercial announcements regarding the Company's Services.
  • For compliance with applicable law.
  • To support IT purposes.
  • To support business processes.


5. Data sharing and transfers

5.1. Your personal data is collected, stored and processed by VECHRO exclusively for the purposes of providing our services to you, in accordance with applicable laws.

We will only share your information with third parties as described in this privacy policy. We may share your personal information outside of VECHRO :

a) where required or approved by law,

b) where required in order to provide you with services requested by you, in which case you will be deemed to have given your consent

c) if your order has been paid by a third party we will provide billing information to the party who made the payment;

d) if you failed to pay due amounts.

5.2. We may also disclose information provided by the user or collected automatically:

To government or other competent authorities, where required by applicable law to comply with any court order or other legal obligation, or to respond to a government request.

When we believe in good faith that disclosure is necessary to protect our rights or property, your safety or the safety of others, or to investigate theft or fraud.

With service providers and personal data processors, which we use to provide and improve our services and support our business.

For the purposes of special programs, according to the more specific terms and conditions, if / when you choose to participate.

With our suppliers and third parties to deliver our goods and provide our services to you, storing and processing data or sending e-mail. We ask these third parties to protect your personal data by taking reasonable security measures and to restrict their use only for the purposes for which we have provided them. This security policy does not describe the collection, use or disclosure of information by third parties you contact about services related to ours that you should be aware of in connection with their own security policies.

5.3. This website may contain hyperlinks to third party websites managed by parties other than VECHRO. These links are not under the control of VECHRO, and VECHRO is not responsible for the operation, content, privacy policy or security of any such linked site (or any link contained in these linked sites). You are responsible for reading and complying with the privacy statement and the terms of use posted on these linked websites. We provide such links only for convenience, and the inclusion of a site on the Website does not imply endorsement of the Linked Site by VECHRO. If you decide to go to third party websites linked to this website, you do so at your own risk and under the terms and conditions of use and privacy policies of these websites. If you provide any personal information through such third party websites, your personal information will be used in accordance with the privacy policy of such third parties. VECHRO can also work with a limited number of internet providers to provide internet access to its visitors. Your use of internet services within our facilities is subject to the terms of use and privacy policy of these third party internet service providers. You can access these terms and policies by using the links on the service link page or by visiting the website provider's website.

5.4. Service Providers: We rely on third parties to provide services and products on our behalf and may share your personal information with them, as appropriate. In general, our service providers are required by law to protect your personal information and are not permitted to use or share your personal information unless required by law.

5.5. Social network providers: When you use certain social media features, you share information with your social media provider (such as Facebook) and the information you share will be governed by their own privacy policies (including access to such information through your social media provider means). You may be able to change the privacy settings for these social media providers. See your social media provider's privacy policy for further information.

Third-party social networks that provide interactive activities, add-ons, or social networking features (e.g. to allow you to connect to Facebook or Google to find friends to add as links or to "Like" on a page) may use cookies or other methods (eg web beacons) to collect information about the use of our website and applications. The use of this information by third parties depends on the privacy policy available on the social media site such third parties may use these cookies or other tracking methods for their own purposes, linking information about the use of our website to any personal information you may have. receive detailed information information from social networks that will help us measure the result effectiveness of our content and ads on social networks (e.g. impressions and clicks).


6. Data retention period.

We will retain the data provided by the users for as long as you use our site and for a reasonable period thereafter, in order to fulfill the aforementioned purposes or to comply with applicable laws or restrictions or terms of this Policy. We will retain the information that is automatically collected for up to 5 years and then can be stored in an unrecognizable summary form.


7. Security

We take appropriate technical and organizational measures to reasonably protect your personal data from unauthorized and unauthorized access and processing or accidental loss, destruction, damage, theft, use or disclosure.

Your personal data is processed by both electronic and manual means and is protected by appropriate security measures, taking into account the latest technology, implementation costs and the nature, scope, context and purpose of the processing as well as different opportunities and the severity of the risk to the rights and freedoms of individuals. Specifically, the Company uses appropriate administrative, technical measures, personnel measures, and physical measures aimed at protecting the personal data in its possession from loss, theft and unauthorized use, disclosure or modification.
The security and safety of your information is also up to you. In the event that we have given you or that you have chosen a password to access the services through our website, you are responsible for maintaining the confidentiality of this password. We ask that you do not share your password with anyone else.

We make every effort to ensure the safest possible use of our website. (It is important to note that any e-mail communication is not secure. This is a risk inherent in the use of e-mail. Please note this when requesting information or sending us forms via e-mail. We recommend that you do not include any confidential information information (eg credit card information) when you use email. For your own protection, our email responses to you will not contain any confidential information).


8. Changes to the Privacy Policy

To improve our services, we may make changes to this Privacy Policy - e.g. by applying new technologies or introducing new features and services. We reserve the right to change, revise or supplement this Privacy Policy at any time. We also advise you to regularly consult this Privacy Policy for any changes. If you continue to accept our services and / or use the relevant applications after we have posted modified Terms, you indicate to us that you agree to be bound by the modified Terms. If you do not agree to be bound by the modified Terms, then you will not be able to use our site after such modifications.


9. Jurisdiction

It is expressly agreed that the Courts of Athens in Greece, applying the Greek laws, will have exclusive jurisdiction to resolve any dispute, claim, interpretation or dispute arising out of or relating to the Terms of this Privacy Policy.


10. Your rights

According to applicable laws, you have the right to information, access, correction, obstruction and / or request for deletion and objection to the processing, to withdraw your consent at any time, without affecting the legality of the processing by consent before the withdrawal of the complaint to the supervisory authority (Hellenic Authority for the Protection of Personal Data) and to the portability of the data, in relation to the processing of your personal data.

If you have any questions about your privacy during the use of our websites and / or services and / or our Applications or if you wish to exercise your rights, please contact us by email at [email protected]


11. Your consents.

By accepting this Privacy Policy, you expressly consent to the processing and use of your personal data and our services, as defined above and for the purposes described in this Privacy Policy.

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